Cancer Support UK introduces new workplace course to train businesses to support employees affected by cancer

If a work colleague told you they had cancer how would you respond? This scenario is fast becoming a reality, as by 2030 it is estimated that 1.5million people of working age will be living with cancer. The impact that a cancer diagnosis can have on an individual’s mental health is significant, yet 85% of employees with a cancer diagnosis want to carry on working. Knowing how to conduct a difficult conversation about cancer, and support those with cancer in the workplace, is at the heart of a new training programme – the Cancer Support Ambassador course – introduced by cancer wellbeing experts Cancer Support UK.

Developed by Cancer Support UK specifically to give individuals in an organisation the confidence and skills to support colleagues facing cancer, the Cancer Support Ambassador training provides a high-level introduction to cancer and cancer treatments. The half day course covers the physical and emotional side effects of both cancer and cancer treatments.

Most importantly, it contains tools and strategies that equip workplace cancer support ambassadors with the necessary skills and principles to have supportive conversations with individuals experiencing emotional turmoil due to or caused by the effects of cancer.

Marie Gardner, who works as a Cancer Coach volunteer for Cancer Support UK, has been key in developing the Ambassador training. She says: “When you are supporting someone going through cancer, it’s vital that you work with the other person’s agenda. You need to recognise that for many, having a conversation in the workplace about their illness can be challenging. The ability to listen is absolutely key and understanding where the person is in their thought process allows you to work out how best to help them. As a Cancer UK Ambassador, you don’t need to have the answers. The best support you can give is to listen deeply, question sensitively and show empathy.”

Mark Guymer, Cancer Support UK’s CEO, said: “With at least 85% of employees saying how important it is for them to keep working after a cancer diagnosis, there is an urgent requirement for employers to understand the needs of colleagues affected by cancer and to support them appropriately.

“We know through feedback from our Cancer Coach groups that there is a lack of support for people either returning to work following cancer treatment or even for those who have just been diagnosed. Our Cancer Support Ambassador training applies the principles of the extensive knowledge gained through our highly successful Cancer Coach course. The skills covered in the training will enable people who are fulfilling an extra-curricular or voluntary role within an organisation to emotionally support and signpost colleagues, which can only bring significant benefit to the workplace as a whole.”

Key benefits

  • Strategies to manage structured supportive conversations
  • Confidence to support someone who has cancer
  • Understanding the difference between empathy and sympathy
  • An understanding of the change process that people go through when receiving a diagnosis and/or treatment
  • Learning the skill of high level listening and how  to ask the right questions
  • Using the right language
  • Self-care tips
  • Helps address the issues of isolation in the workplace caused by cancer